PRIVACY POLICY
Last updated: 1 August 2026
At THE BARNET DOG CO, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
When you use our website or contact us, we may collect:
Your name
Email address
Telephone number
Home address (where required for services)
Information about your pets, including their name, age, breed, medical needs, behavioural information, and emergency contact details
Information you provide through enquiry forms, booking requests, or messages
Website usage information collected through cookies and analytics
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange and provide pet care services
Communicate about bookings or appointments
Maintain records relating to your pets and the services we provide
Process payments where applicable
Improve our website and services
Meet any legal or regulatory obligations
We only collect information that is necessary to provide our services.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party providers where necessary, such as:
Payment processors
Website hosting providers
Booking or scheduling software
IT support services
These providers only process your information on our behalf and are expected to keep it secure.
We may also disclose information where required by law.
Pet Information
Information about your pets helps us provide safe and appropriate care. Please ensure that any medical, behavioural, or dietary information you provide is accurate and kept up to date.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our website.
You can control or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, or disclosure. While no method of electronic storage is completely secure, we work to keep your information as safe as reasonably possible.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on where you live, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of the information you have provided
If you wish to exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.
Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last updated" date will be revised.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
THE BARNET DOG COEmail: thebarnetdogco@gmail.com
Phone: 077 677 5357